It’s now been two weeks to the day since fire ripped through our manufacturing plant in Redditch. As you may well be aware, it was a devastating blow, but thankfully there were no casualties and our business interruption plan is accelerating forward.
We’re pleased to report that we have secured new premises and are all set to commence manufacturing from early next week. This is in no small part due to the hard work and positive attitude of our team, who have achieved the near impossible.
We have been truly humbled by the support we have received not only from our staff, but also our customers, suppliers, partners, distributors and local businesses. To all, we would like to say a heartfelt thank you. Your help, support and understanding has been amazing.
At present, we are busy installing a new IT infrastructure and establishing a new manufacturing plant in the new premises. This will enable us to initially complete existing orders, fulfil deliveries and work through new orders.
Thank you to all our customers who have continued to place their orders with us – We are very much open for business and delighted to accept any new orders too.
As you will appreciate, there will be a delay in processing new orders as we get back up to speed and deal with the backlog – the product delivery timeline is currently set at standard delivery time, plus three weeks as we get back to speed – We do hope to accelerate as many orders as possible to to get products out sooner.
We’re sure you’ll agree, it is an astonishing comeback and one that reflects the ‘can do’ attitude of the Redhill team. We are determined to rise again and return to the rapid delivery of the high quality products for which the Redhill brand is synonymous.
Please ensure you update your records with our new address, which is as follows:
Unit 3, Lakeside Industrial Estate,
Broad Ground Road,
Our contact details remain the same:
Email: email@example.com | Phone: 01527 529002.
Please don’t hesitate to call us if you need to get in touch and we will ensure you are directed to the relevant person.
As ever, please be assured of receiving our best attention at all times. Thanks once again for your patience and understanding as we get back into manufacturing mode and begin despatching our products once more.